Please contact me if you have any enquiries about my work or anything else.
Orders will be despatched within 7 working days of receipt of payment due to the hand crafted nature of the products. If your order is urgent, please email: email@example.com or call: +44 (0)7907 051 091 and we will do our best to make sure you receive your items in time. All goods will be wrapped and packaged very carefully to ensure a safe delivery. If an item is not in stock or we anticipate any delays we will let you know immediately.
Returns, Refunds & Exchange Policy
If you are not happy with your purchase once it has been delivered to you but it is not faulty or damaged, you may return or exchange the goods within 14 working days of delivery. The product you return must be unused and in the same condition that you initially received it. We cannot refund the cost of delivery or the cost of the return, this is at your own expense.
Please send your return item to:
Sinead But Studio
Top Floor Flat
2C Quay House
You are responsible for the safe keeping of the goods and taking reasonable care of them until their return. We do not accept liability for returned goods that have been damaged during transit back to us. Please ensure therefore that you wrap and package the products thoroughly to avoid any breakages.
If you wish to cancel your order, please telephone or email us as soon as possible as we try to process your orders promptly. If your order has already been dispatched to you please do not open the package but return the goods to us in accordance with our Returns Policy above.
Every effort is made to ensure that colours and shapes appear as realistic as possible. However, digital reproduction on different web browsers and computer monitors vary so we cannot guarantee the exact colour. We take care to keep our measurements as accurate as possible but due to the hand made nature of these productions, they may occasionally vary in size.